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Privacy Policy

Effective Date: February 13, 2026

Welcome to 12sell. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect information when you use our application, services, features, or website.

1. Information We Collect

We collect different types of information to operate our services effectively:

a. Account Information

  • Phone number (required for registration)
  • Profile information you provide (name, business name, categories, region, tags)
  • Settings and preferences

b. Content and Activity

  • Deals, Showcases, Tales, and any business content you create, share, or interact with
  • Chats and messages between users
  • Activity data, such as filters applied, posts viewed, and boosts purchased

c. Transactions

  • Token purchases, subscription plans, and payment details (processed securely by third-party payment providers; we do not store full payment information)

d. Device and Technical Information

  • Device type, operating system, app version
  • Log files, IP address, performance and diagnostic data

2. How We Use Information

We use the information to:

  • Provide, personalize, and improve our services
  • Enable you to post, search, and filter Deals, Showcases, and Tales
  • Process transactions for tokens and subscriptions
  • Connect you with other businesses via chat and sharing features
  • Detect, prevent, and address fraud, abuse, or security risks
  • Comply with legal obligations

3. How We Share Information

We do not sell your personal information. We may share it in the following ways:

• With other users: Content you publish (Deals, Showcases, Tales, profile details) is visible according to filters and audience settings

• With service providers: For hosting, cloud storage (e.g., Supabase), analytics, and payment processing

• For legal reasons: To respond to law enforcement requests or to protect the rights and safety of our users

• In business transfers: If our company undergoes a merger, acquisition, or sale, user data may be transferred as part of that transaction

4. Advertising, Analytics & Cookies

Advertising & Analytics Tools

We use third-party analytics and advertising tools, including Google Analytics 4 (GA4), Google Signals, and Meta (Facebook) Ads Manager, to better understand how users interact with our website and applications and to deliver relevant advertisements.

These tools may collect information such as:

  • IP address
  • Device and browser information
  • Pages visited and actions taken on our platform
  • Approximate location
  • Advertising identifiers and cookies

When Google Signals is enabled, data from users who are signed in to their Google Account and have consented to personalized advertising may be associated with Google’s information for cross-device reporting and advertising insights.

To improve measurement and maintain a consistent user experience across devices, we may use the "User-ID" feature and secure data matching. This involves sharing hashed (anonymized) data—such as your email address—with our analytics partners. This hashing process ensures your personal details are secure and unreadable while allowing us to recognize your interactions across different devices and sessions.

We also use Meta technologies, such as the Meta Pixel, which allow us to measure the effectiveness of advertising, build custom audiences, and deliver personalized ads on Meta platforms (Facebook, Instagram).

Cookies & Consent

These technologies may use cookies or similar tracking technologies. Where required by law, we collect user consent before activating analytics or advertising cookies. Users may manage or withdraw their consent at any time through browser settings or cookie preferences.

Data Sharing & User Control

Data collected through these services may be shared with Google and Meta in accordance with their respective privacy policies:

Users can control how their data is used for advertising purposes through:

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your account information
  • Control visibility of your content through filters
  • Request deletion of your data by contacting us
  • Opt out of marketing communications

6. Data Security and Retention

  • We apply technical and organizational measures to protect your information
  • Your data is stored securely on cloud services
  • We keep data for as long as necessary to provide the service, or as required by law

7. Children's Privacy

Our services are intended for business use only and are not directed at children under 13 (or the minimum age in your country). We do not knowingly collect data from children.

8. International Data Transfers

Your data may be transferred and stored outside your country of residence. By using our services, you consent to such transfers in compliance with applicable laws.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Effective Date" and, if required, within the app.

10. Contact Us

If you have questions about this Privacy Policy, you can contact us:

Email: support@12sell.app

Website: https://12sell.app